01What types of errands can you help with?

We offer a variety of services including grocery shopping, food delivery, prescription pickup, and personal errands. If you have a specific request, let us know, and we’ll do our best to accommodate it!

02How do I book an errand?

Booking an errand is easy! Just sign in to our app, select the service you need, book an agent, and confirm your order. You can track your request in real-time.

03What areas do you operate?

We currently operate in Uyo. We’re continuously expanding, so check our website for the latest coverage updates.

04How do I know my errand is in progress?

You’ll receive real-time updates via our app, including notifications when your errand starts, any status updates, and a confirmation when it’s completed.

05How are errand costs calculated?

Prices are based on the type of errand, distance, service charge and any additional requirements. You’ll see a breakdown of costs before confirming your request.

06How do I pay for services?

Payments are securely processed through our app. You can fund your in-app wallet via bank transfer, or choose to complete transactions directly with a bank transfer.

07Can I cancel an errand after booking?

Yes, you can cancel at no cost before the errand begins. However, once the errand has started, a transport fee will apply if you choose to cancel.

08What happens if something goes wrong with my errand?

Customer satisfaction is our priority. If there’s an issue, reach out to our support team through the app or by phone, and we’ll resolve it promptly.

09Can I contact the agent handling my errand?

Yes, through our app, you can communicate directly with your agent to give specific instructions or receive updates.

10How do I give feedback about my experience?

After each errand, you’ll receive a prompt to rate and review the service. Your feedback helps us improve and maintain high-quality service for all customers.